Privacy policy

Last updated: September 15, 2026

Bloom Treasure respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit bloomtreasure.store, make a purchase, contact us, subscribe to our marketing communications, or otherwise interact with our store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Bloom Treasure, we may collect the following types of personal information:

Information You Provide to Us

When you make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our store, you may provide information such as:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Order and purchase information

  • Information you provide when contacting customer support

Payment information is processed through our payment providers, including Shopify Payments and other payment methods made available at checkout. We do not directly store complete payment card details.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Operating system

  • Approximate location based on your IP address

  • Pages and products viewed

  • Referring website or source

  • Shopping cart activity

  • Interactions with our website

  • Cookie and similar technology identifiers

We may use cookies, pixels, and similar technologies to collect this information.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders

  • Process payments

  • Deliver products to you

  • Send order confirmations, shipping updates, and other transactional communications

  • Provide customer support

  • Process returns and refunds

  • Prevent fraud, abuse, and security incidents

  • Maintain and improve our website and services

  • Understand how visitors use our store

  • Personalize your shopping experience

  • Send marketing communications where permitted

  • Measure and improve our advertising campaigns

  • Comply with legal, tax, accounting, and regulatory obligations

  • Protect our rights, customers, and business

3. Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and may process personal information when you browse our store, place an order, use Shopify services such as Shop Pay, or otherwise interact with a Shopify-powered store.

Shopify may process information including contact details, transaction information, device information, browsing activity, payment-related information, and other information necessary to provide its services.

Shopify's processing of personal information is also governed by its own privacy policies.

4. Advertising and Meta

We use Meta advertising technologies, which may include the Meta Pixel and related technologies provided by Meta Platforms.

These technologies may collect information about your interaction with our website, such as:

  • Pages and products you view

  • Actions taken on our website

  • Purchases or other conversion events

  • Device and browser information

  • IP address

  • Cookie or advertising identifiers

We may use this information to:

  • Measure the effectiveness of our advertising

  • Understand whether an advertisement resulted in a purchase

  • Create audiences for advertising

  • Show more relevant advertisements

  • Improve our marketing campaigns

Meta may also process this information according to its own privacy policies.

Where required by applicable law, advertising and other non-essential tracking technologies will be used only after obtaining appropriate consent.

5. Email Marketing

If you subscribe to receive promotional emails from Bloom Treasure, we may use your email address and related information to send you marketing communications, product updates, special offers, and other promotional content.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending essential transactional communications relating to an order you have placed.

6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Operate essential website functionality

  • Remember preferences

  • Maintain shopping cart functionality

  • Protect against fraud and abuse

  • Understand website performance and usage

  • Measure advertising effectiveness

  • Personalize advertising

Some cookies are strictly necessary for our website to function. Other cookies, including certain advertising or marketing cookies, may require your consent depending on where you are located.

Where applicable, you can manage your preferences through the cookie consent controls displayed on our website.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. How We Share Personal Information

We may share personal information with third parties where necessary to operate our business and provide our services.

These may include:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Email and marketing providers

  • Meta and advertising providers

  • Fraud prevention and security providers

  • IT, hosting, and technical service providers

  • Professional advisers such as accountants or legal advisers

  • Government authorities where disclosure is legally required

We may also disclose information where necessary to protect our legal rights, prevent fraud, enforce our agreements, or comply with applicable law.

We do not disclose personal information to third parties simply in exchange for money.

Certain advertising activities may, however, be considered a "sale," "sharing," or use for targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of those activities.

8. International Data Transfers

Bloom Treasure is based in Slovenia and sells products internationally.

Our service providers may process or store personal information in countries outside your country of residence, including the United States, Canada, and other jurisdictions.

When required by applicable law, appropriate safeguards are used for international transfers of personal information.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and satisfying legal obligations.

Different categories of information may be retained for different periods depending on applicable legal and operational requirements.

10. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw con