Terms of service
Last updated: September 15, 2026
These Terms of Service ("Terms") govern your use of bloomtreasure.store and any purchases you make through our website.
By visiting our website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
1. About Bloom Treasure
Bloom Treasure operates an online store offering flower-pressing products and related goods.
For questions about these Terms, orders, or our products, you can contact us at:
Email: support@bloomtreasure.store
2. Eligibility
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
Our website and products are not specifically directed toward children.
3. Products and Product Information
We make reasonable efforts to describe and display our products accurately.
However, product colors, packaging, dimensions, appearance, and other details may vary slightly from photographs or descriptions shown on our website.
Images are provided for illustrative purposes and may appear differently depending on your device or screen settings.
We may modify, discontinue, or update products at any time.
4. Orders
When you place an order, you are making an offer to purchase the products in your order.
After you submit an order, you may receive an order confirmation. This does not necessarily mean that we have accepted the order in every circumstance.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
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Suspected fraud or unauthorized transactions
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Incorrect pricing or product information
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Product unavailability
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Payment issues
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Errors affecting the order
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Orders that violate these Terms or applicable law
If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.
5. Prices and Payment
Prices displayed on our website are shown in the currency indicated at checkout.
The final amount payable, including applicable shipping charges, taxes, or other fees collected by us, will be displayed before you complete your purchase.
Payment is processed through Shopify and the payment methods available at checkout.
You agree to provide accurate and complete billing and payment information.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have already placed, we will contact you where appropriate before proceeding or cancel and refund the affected order.
6. Shipping and Delivery
We ship to selected international destinations, including the United States, United Kingdom, Canada, and Australia.
Estimated shipping or delivery times shown on our website are estimates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including:
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Carrier delays
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Customs processing
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Weather
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Postal disruptions
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Incorrect or incomplete delivery information
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High-volume periods
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Other transportation or logistical disruptions
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Additional shipping terms, estimated delivery times, and applicable charges may be described in our Shipping Policy or during checkout.
7. Customs, Duties, and Import Charges
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout, these charges are not included in the product price or shipping charge collected by Bloom Treasure.
Where applicable, the customer is responsible for charges imposed by customs or other authorities in their country.
8. Returns and 60-Day Money-Back Guarantee
Bloom Treasure offers eligible purchases a 60-day money-back guarantee.
Products may be opened and tried, but returned products must include all original parts and components.
Customers are generally responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.
Eligible approved returns are refunded to the original payment method in accordance with our Return & Refund Policy.
Our Return & Refund Policy forms part of these Terms and contains additional information regarding eligibility, procedures, refund timing, damaged goods, and return shipping.
Nothing in our voluntary 60-day guarantee limits any mandatory consumer rights that apply to your purchase.
9. Damaged, Defective, or Incorrect Products
Please contact us at support@bloomtreasure.store if your product arrives damaged, defective, or different from what you ordered.
We may ask you to provide photographs, your order number, or other reasonable information necessary to assess the issue.
Where we determine that a product arrived damaged, defective, or incorrect, Bloom Treasure will provide an appropriate remedy and cover any return shipping reasonably required to resolve the issue.
Your statutory rights relating to faulty or non-conforming goods are not affected by this section.
10. No Exchanges
We do not currently offer direct product exchanges.
If you wish to purchase another item, you may return an eligible product in accordance with our Return & Refund Policy and place a separate new order.
11. Acceptable Use of Our Website
You agree not to use our website:
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For unlawful or fraudulent purposes
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To interfere with the security or operation of our website
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To introduce viruses, malicious software, or harmful code
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To attempt unauthorized access to our systems
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To scrape, reproduce, or exploit substantial portions of our website without authorization
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To infringe the intellectual property or other rights of Bloom Treasure or another person
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To submit false or misleading information
We may restrict access to our website where reasonably necessary to protect our business, customers, systems, or legal rights.
12. Intellectual Property
Unless otherwise stated, the content on our website, including our branding, logos, product photographs, graphics, written content, designs, and other materials, is owned by or licensed to Bloom Treasure and is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit our website content without permission, except where permitted by applicable law.
13. Reviews, Feedback, and User Content
If you submit a product review, photograph, comment, suggestion, testimonial, or other content to Bloom Treasure, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, defamatory, fraudulent, infringing, abusive, or otherwise violates another person's rights.
Where you voluntarily submit content for publication, you grant Bloom Treasure a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content in connection with operating and promoting our business, subject to applicable law.
14. Third-Party Services
Our website is operated using Shopify and may use services provided by payment processors, shipping providers, advertising platforms, and other third parties.
Certain features or links may take you to third-party websites or services.
We are not responsible for third-party websites or their independent practices, terms, or content.
Your use of third-party services may also be governed by their own terms and privacy policies.
15. Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy and as otherwise permitted or required by applicable law.
16. Disclaimer
We aim to provide accurate product and website information, but we do not guarantee that our website will always be uninterrupted, error-free, or completely free from technical problems.
To the maximum extent permitted by law, our website and services are provided on an "as available" basis.
Nothing in these Terms excludes any warranty, guarantee, representation, right, or remedy that cannot legally be excluded under applicable consumer law.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Bloom Treasure will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, these Terms do not limit any mandatory consumer rights or remedies relating to defective, unsafe, misdescribed, or non-conforming goods.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.
This provision does not apply where prohibited by applicable consumer law.
19. Events Outside Our Control
We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, transportation disruptions, strikes, government actions, customs delays, telecommunications failures, or other similar events.
This section does not remove any rights you may have under mandatory consumer law.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or website.
The updated version will be posted on this page with a revised "Last updated" date.
Changes will apply prospectively unless applicable law requires otherwise.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
22. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.
23. Governing Law
These Terms are governed by the laws applicable to Bloom Treasure's operations in Slovenia, without depriving consumers of any mandatory protections available under the laws of their country of residence.
Nothing in these Terms limits a consumer's right to rely on mandatory consumer protection laws or to bring a claim before a court where applicable law gives them that right.
24. Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or reduce rights that cannot legally be waived.
Depending on where you live, you may have additional statutory rights relating to online purchases, product conformity, refunds, warranties, delivery, and unfair contract terms.
Our 60-day money-back guarantee is provided in addition to any mandatory rights you may have.
25. Contact
For questions about these Terms or your order, contact:
Bloom Treasure
Email: support@bloomtreasure.store